Terms of Use

 

Copyrights
This Site and the materials are the property of The Renovation Store Ltd. and its licensors, and are protected by copyright, international treaties, and other laws.

 

Use License

 

All prices are in Canadian (CDN) or United States (USD) funds. 

 

*Due to the large size of our database there may be pricing mistakes. The Renovation Store Ltd. reserves the right to refuse the sale or notify the customer of the actual sales price.


The Renovation Store Ltd. grant you permission to view this Site and to print individual pages from this Site for your own personal, noncommercial use, provided that you agree to and accept without modification the notices, terms and conditions set forth in this agreement. You may not modify, copy (except as set forth in the preceding sentence), distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell any information, material, software, products or services from this Site. Your use of this Site constitutes your agreement and acceptance without modification of the notices, terms and conditions set forth herein. In addition, as a condition of your use of this Site, you represent and warrant to The Renovation Store Ltd. that you will not use this Site for any purpose that is unlawful, immoral or prohibited by these terms, conditions and notices. If you do not agree and accept without modification the notices, terms and conditions set forth herein, do not use this Site. Other than this agreement and agreements between you and The Renovation Store Ltd. relating to the sale of products or services (collectively, “Products”), The Renovation Store Ltd. will not enter into any agreement with you or obligation to you through this Site and no attempt to create such an agreement or obligation will be effective.

 

Trademarks
The trademarks, service marks and logos (the "Trademarks") used and displayed on this Site are registered and unregistered Trademarks of The Renovation Store Ltd. and others. Nothing on this Site should be construed as granting, by implication, estoppels or otherwise, any license or right to use any Trademark displayed on the Site, without the prior written permission of the Trademark owner. The Renovation Store Ltd. aggressively enforces its intellectual property rights to the fullest extent of the law. The name of The Renovation Store Ltd., The Renovation Store Ltd. logo or the other The Renovation Store Ltd. formatives may not be used in any way, including in advertising or publicity pertaining to distribution of materials on this Site, without prior, written permission from The Renovation Store Ltd.. The Renovation Store Ltd. prohibits use of The Renovation Store Ltd. logo as part of a link to or from any site unless establishment of such a link is approved in advance by The Renovation Store Ltd. in writing. Fair use of The Renovation Store Ltd. Trademarks requires proper acknowledgement. Other product and company names mentioned in this Site may be the Trademarks of their respective owners.

 

Links to Third Party Sites
This Site may contain links to Sites owned or operated by parties other than The Renovation Store Ltd.. Such links are provided for your reference only. The Renovation Store Ltd. does not control outside Sites and is not responsible for their content nor their conformity to applicable laws. The Renovation Store Ltd. inclusion of links to an outside Site does not imply any endorsement of the material on the Site or, unless expressly disclosed otherwise, any sponsorship, affiliation or association with its owner, operator or sponsor, nor does The Renovation Store Ltd. inclusion of the links imply that The Renovation Store Ltd. is authorized to use any trade name, trademark, logo, legal or official seal or copyrighted symbol that may be reflected in the linked Site.

 

Products
This Site displays Products available for purchase in Canada, however not all Products are available at all times and Products may be changed, substituted or discontinued at any time. The Renovation Store Ltd. attempts to provide an accurate description of the Products available for sale, but does not warrant the accuracy, completeness, reliability or currency of such descriptions. Certain Products may be the subject of third-party warranties offered by its manufacturers or providers. Warranty information regarding Products is available to you by calling 1-866-338-7771. Additional terms and conditions applicable to your online purchases are provided to you on the Site as you order Products, prior to completing your purchase.

 

NO WARRANTIES; EXCLUSION OF LIABILITY
THE RENOVATION STORE LTC. MAKES NO REPRESENTATION ABOUT THE SUITABILITY OF THE MATERIALS OR PRODUCTS ON THIS SITE FOR ANY PURPOSE. ALL SUCH MATERIALS AND PRODUCTS ARE PROVIDED BY THE The Renovation Store Ltd "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. THE RENOVATION STORE LTC. SPECIFICALLY DISCLAIM ALL WARRANTIES AND CONDITIONS OF ANY KIND WITH RESPECT TO THE MATERIALS AND PRODUCTS ON THIS SITE, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. THE RENOVATION STORE LTC.  SHALL NOT HAVE ANY LIABILITY OR RESPONSIBILITY FOR ANY ERRORS OR OMISSIONS IN THE MATERIALS ON THIS SITE, FOR YOUR ACTION OR INACTION IN CONNECTION WITH THIS SITE OR FOR ANY DAMAGE TO YOUR COMPUTER OR DATA OR ANY OTHER DAMAGE YOU MAY INCUR IN CONNECTION WITH THIS SITE. YOUR USE OF THIS SITE IS AT YOUR OWN RISK. IN NO EVENT SHALL EITHER THE RENOVATION STORE LTC., ITS AFFILIATES OR AGENTS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THIS SITE, THE MATERIALS OR PRODUCTS ON THIS SITE, THE DELAY OR INABILITY TO USE THIS SITE OR OTHERWISE ARISING IN CONNECTION WITH THIS SITE, WHETHER BASED ON CONTRACT, TORT, DELICT, STRICT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF ANY SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF DAMAGES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

 

General
You agree that this agreement and your use of this Site are governed by the laws of the Province of Alberta and the laws of Canada applicable therein. You hereby consent to the exclusive jurisdiction and venue of the courts, tribunals, agencies and other dispute resolution organizations in Edmonton, Alberta, Canada in all disputes: (a) arising out of, relating to, or concerning this Site and/or this agreement, (b) in which this Site and/or this agreement is an issue or a material fact, or (c) in which this Site and/or this agreement is referenced in a paper filed in a court, tribunal, agency or other dispute resolution organization. This Site is made available to residents of Canada only. Use of this Site in any other jurisdiction is unauthorized. The  Renovation Store Ltd. has endeavoured to comply with all legal requirements known to it in creating and maintaining this Site, but makes no representation that materials or Products on this Site are appropriate or available for use in any particular jurisdiction. You are responsible for compliance with applicable laws. Any use in contravention of this provision or any provision of this agreement is at your own risk and, if any part of this agreement is invalid or unenforceable under applicable law, the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall govern such use. With the prior agreement of The Renovation Store Ltd., any claim, dispute or controversy arising out of, relating to or concerning this Site and/or this agreement shall be decided by binding arbitration in accordance with the Arbitration Act, 1991 and any such arbitration proceedings shall be brought and held in Edmonton, Alberta. The decisions of the arbitrators shall be binding and conclusive upon all parties involved and judgment upon any award of the arbitrators may be entered by any court having competent jurisdiction. This provision shall be specifically enforceable in any court of competent jurisdiction. You agree that The Renovation Store Ltd. may at any time and without notice change the terms, conditions and notices under which this Site is offered. You agree that no joint venture, partnership, employment or agency relationship exists between you and The Renovation Store as a result of this agreement or your use of this Site. The Renovation Store’s Ltd. performance of this agreement is subject to existing laws and legal process and nothing contained in this agreement is in derogation of The Renovation Store’s Ltd. right to comply with law enforcement requests or requirements relating to your use of this Site or information provided to or gathered by The Renovation Stores Ltd.  with respect to such use. This agreement, the privacy statement, and terms of sale presented to you in connection with your transaction constitute the entire agreement between you and The Renovation Store Ltd.  with respect to this Site. This agreement supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and The Renovation Store Ltd. with respect to this Site. No modification of this agreement shall be effective unless it is authored by The Renovation Store Ltd. or its affiliates, or unless it is physically signed in blue ink by a The Renovation Store Ltd. officer. Any alleged waiver of any breach of this agreement shall not be deemed to be a waiver of any future breach. A printed version of this agreement and/or of any notice given by The Renovation Store Ltd. in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement or your use of this Site to the same extent and subject to the same conditions as other business documents and records originally generated and maintained by The Renovation Store Ltd. in printed form.

Copyright © 2008. The Renovation Store Ltd.  All Rights Reserved.
The Renovation Store Ltd.  family of trademarks are registered trademarks of The Renovation Store Ltd.

 

Shipping Policy

We endeavour to get all ordered products out in a timely manner. We will deliver your online ordered product(s) within two calendar weeks from the date of purchase.

 

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PRIVACY STATEMENT

Thank you for visiting www.TheRenovationStore.com (our "Site"). We appreciate the opportunity to interact with you on the Internet and are committed to protecting and safeguarding your privacy. The purpose of this Privacy Statement is to inform you about the types of information we might collect about you when you visit our Site, how we may use that information and whether we disclose that information to anyone.



What Information We Collect and How We Use It

Any information we collect on our Site generally falls into the Personally Identifiable Information category.



Personally Identifiable Information: This refers to information that lets us know specifically who you are. In general, you can visit our Site without telling us who you are or revealing any Personally Identifiable Information.

Ordering - When you place an order for products or services, we collect Personally Identifiable Information (such as name, contact and billing information, credit card, and other transaction information). We use this information to deliver your order, process payment, and to communicate with you about the status of your order. Credit card information submitted with your order is used only for payment processing and is not retained on our Site. You may request your purchase be shipped by common carrier, in which case certain information will be shared with the respective carrier for delivery purposes.

Sharing Your Information

Except as disclosed in this Privacy Statement, we do not sell, trade, rent, or otherwise retransmit any Personally Identifiable Information we collect online unless we have your permission. Any Personally Identifiable Information you provide to us will be used for your purchases and retained in hard copy form of the original invoice as well as within our database system, which generates our invoices.

From time to time, we may be required to provide Personally Identifiable Information in response to court order, subpoena, or government investigation. We also reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful. We may release Personally Identifiable Information when we believe that such release is reasonably necessary to enforce or apply our Limited Warranty or to protect the rights, property, and safety of others and ourselves.

Links To Other Web Sites

Links to third-party Web sites may be provided solely for your information and convenience, or to provide additional information for various other goods and services. If you use these links, you will leave our Site. This Privacy Statement does not cover the information practices of those Web sites linked to our Site, nor do we control their content or privacy policies. We suggest that you carefully review the privacy policies of each site you visit.

Flexible Returns
You can arrange to have your order picked up at a time and place that works for you.
90-Day Returns
You can return your purchase up to 90 days from the day your order was placed.
Easy Returns
To return your order, place one simple phone call to 1-866-338-7771.
Items Purchased Online
To return merchandise, call us at 1-866-338-7771 and we'll arrange for your item to be picked up and returned free of charge as well as provide you with a return authorization number (RA#). Items purchased online or by phone cannot be returned to our store. Merchandise must be returned in unused, like-new condition with a pre-authorized RA# from the call centre or a credit cannot be issued.
Merchandise must be returned within 90 days of purchase in unused, like-new condition.
Items purchased on TheRenovationStore.com cannot be returned to our store.
A copy of the customer receipt and original packing slip must accompany all returns.
A refund will be issued only to the original credit card.
Return Instructions
Please call our Customer Care Centre at 1-866-338-7771 to arrange for a pick-up and obtain an RA#.
Use the original packaging or a strong corrugated carton.
Include the customer receipt and original packing slip, then pack and tape your package securely, please indicate the RA# and reason for return on the invoice.

Certified Reconditioned Merchandise
Reconditioned merchandise damaged or lost in transit may not be replaced depending on availability of items in like condition. Where the merchandise is eligible for return, refunds will be provided in such cases. Eligible returns on reconditioned merchandise are free of charge. Please follow the Return Instructions listed above.
Damaged Items and Shortage Claims
Please report damaged or missing items within 3 days of delivery by calling toll free 1-866-338-7771.
Common Carrier
The Renovation Store currently offers common carrier shipping in selected Canadian cities and postal codes. Questions call 1-866-338-7771.
If, at any time, you have questions about returning an item purchased on TheRenovationStore.com, please call our Customer Care Centre at 1-866-338-7771.
Items Purchased in Our Store
For fast, easy returns, keep your receipt. It not only ensures that you get the proper credit for your purchase, but it also helps our Associates process your return quickly.
Returns with an Original Sales Receipt Within 90 Days of Purchase
Any purchase made by credit card will be refunded to the original credit card.
Any purchase made by cash will be refunded in cash; any purchase made by debit card will be refunded to the original debit card.
Any purchase made by a cheque that has cleared the 15-day waiting period will be refunded in cash.
Any purchase made by a cheque that has not cleared the 15-day waiting period may be refunded as a Store Credit.
Any purchase made by Store Credit, Gift Certificate or Gift Card will be refunded as Store Credit.
Returns with an Original Sales Receipt After 90 Days of Purchase
A Store Credit or credit to a The Renovation Store Commercial Credit Account may be issued for the original purchase price.*
Returns Without a Sales Receipt
If you made your purchase in the past 90 days by credit, debit, or cheque we may be able to look up your receipt for you.
If we are unable to look up your receipt because you did not pay with one of the options listed above, a Store Credit or credit to your The Renovation Store Commercial credit account may be issued based on the lowest selling price.
Exceptions
Some Special Order returns subject to 15% restocking fee. Cancellations may be subject to 15% restocking fee. See the Special Services Desk for details.
Custom made products: No returns.
Gift Cards, Gift Certificates, and Store Credit cannot be exchanged or returned for cash, credit or cheque.
The Renovation Store reserves the right to request valid identification prior to accepting merchandise for a return.
The Renovation Store reserves the right to limit or refuse to accept the return of certain merchandise at any time and for any reason.
The Renovation Store will only accept the return of merchandise purchased from The Renovation Store store.
Purchases made with a Customer Agreement must be returned to the same location in which it was purchased. See Special Services Desk for details.
* may issue a cheque for refunds over $1,000 (cheques are mailed from The Renovation Store Store Support Centre in Edmonton, AB).
Effective August 2011